Lacerte Problems During Tax Season?
When Lacerte is slow, won't connect to the network, or crashes during peak season, your firm can't bill hours. We help accounting firms keep Lacerte running reliably when it matters most.
Lacerte IT Support Includes:
- Server Configuration
- Network Setup
- License Management
- Update Deployment
- Backup Automation
- Printer Configuration
We focus on keeping Lacerte running — not training you on how to use it.
Sound Familiar?
We Know How Frustrating Lacerte Problems Can Be
When your business depends on Lacerte, downtime isn't just annoying — it's costly.
Slow Performance When You Need Speed
Returns take forever to open, calculations crawl, and your team is working overtime because the software can't keep up with tax season demands.
Multi-User Connection Failures
Users can't connect to the network client, database access errors, or workstations dropping connections mid-return. Collaboration is impossible.
Update Installation Nightmares
Tax season updates that fail to install, require reinstallation, or break something that was working. Updates should help, not hurt.
Printing and E-File Problems
Returns won't print correctly, e-file transmissions fail, or PDF generation errors. Getting returns to clients is harder than it should be.
How We Help
Lacerte IT Support Services
We handle the IT infrastructure and troubleshooting so you can focus on your work.
Server Configuration
Optimize server hardware and configuration for Lacerte database performance and multi-user access.
Network Setup
Configure network infrastructure for reliable multi-user Lacerte access across your firm.
License Management
Manage Lacerte licenses, activation, and troubleshoot license verification issues.
Update Deployment
Plan and execute Lacerte updates properly with backups and testing to minimize disruption.
Backup Automation
Automated backup of Lacerte data files and client information with proper retention.
Printer Configuration
Configure printers for proper tax form output and PDF generation.
Integration Support
Support for QuickBooks import, document management, and client portal integrations.
Common Problems We Solve
Lacerte Issues & Our Solutions
Problem: Lacerte extremely slow opening returns or calculating
Our Fix: We optimize server configuration, database location, and network settings to dramatically improve Lacerte performance.
Problem: Network client can't connect to the server
Our Fix: We troubleshoot network paths, firewall rules, and Lacerte network configuration to restore multi-user connectivity.
Problem: License verification fails or licenses won't release
Our Fix: We troubleshoot Intuit license server connectivity, local licensing settings, and network issues affecting verification.
Problem: Updates fail to install or cause errors
Our Fix: We ensure proper installation procedures, verify prerequisites, and troubleshoot update failures to get your firm current.
Problem: E-file transmission errors or rejections
Our Fix: We troubleshoot internet connectivity, proxy settings, and Lacerte e-file configuration for reliable transmission.
Problem: Prior year returns won't open or convert
Our Fix: We troubleshoot prior year installation, data file access, and conversion issues for accessing historical returns.
Integration Support
Connect Lacerte With Your Other Systems
We help you get more value from Lacerte by connecting it with your other business tools.
QuickBooks Import
Support for importing client financial data from QuickBooks for tax preparation.
Document Management
Integration with document management systems for organizing client files and workpapers.
Client Portals
Support for secure client portals used to collect documents and deliver returns.
E-Signature
Integration with e-signature platforms for remote return signing.
ProConnect Tax Online
Support for firms using both Lacerte and ProConnect products.
Bank Products
Integration support for refund advance and bank product offerings.
Getting Started Is Easy
How It Works
Call or Submit a Ticket
Reach out with your issue. Our team responds quickly — no phone trees, no runaround.
We Diagnose the Problem
Our technicians understand your software environment and quickly identify root causes.
Get Back to Work
We resolve the issue and follow up to make sure everything stays running smoothly.
Why Coulee Tech
Lacerte Support You Can Count On
We're not software trainers — we're IT professionals who understand the infrastructure behind your critical business applications. When Lacerte isn't working, we get it fixed.
Fast Response Times
We understand downtime costs money. Our team responds quickly to get you back up and running.
Security-First Approach
Your data matters. We ensure proper security, backups, and compliance with industry standards.
Real People, Real Support
No overseas call centers or endless hold times. You talk to technicians who know your systems.
Ready to Get Started?
Whether you need immediate help with a Lacerte issue or want ongoing IT support, we're here for you.
Lacerte Support FAQ
Lacerte Problems Slowing Your Firm?
Let's get your tax software running at peak performance. Our team understands accounting firm IT needs.