Xero Running Slow? Bank Feeds Broken?
Cloud accounting should be simple, but network issues, broken bank feeds, and integration failures create frustration. We help businesses and accounting firms keep their Xero environment running smoothly.
Xero IT Support Includes:
- Network Optimization
- Browser Configuration
- SSO & Authentication
- Integration Support
- Security Configuration
- Mobile Device Setup
We focus on keeping Xero running — not training you on how to use it.
Sound Familiar?
We Know How Frustrating Xero Problems Can Be
When your business depends on Xero, downtime isn't just annoying — it's costly.
Dashboard Loads Forever
Every page takes too long. The dashboard spins. Simple tasks feel slow. Is it Xero? Your internet? Something else?
Bank Feed Connection Failures
Bank feeds stop working. Transactions don't import. You're back to manual entry or constant reconnection.
Two-Factor Authentication Issues
2FA lockouts, authentication errors, or users can't log in. Security features shouldn't prevent work.
Receipt and Invoice Problems
Receipt capture doesn't work. Invoices won't email. PDF generation fails. Getting data in and out is frustrating.
How We Help
Xero IT Support Services
We handle the IT infrastructure and troubleshooting so you can focus on your work.
Network Optimization
Configure network infrastructure for optimal Xero cloud performance.
Browser Configuration
Set up browsers with proper settings, extensions, and caching for best Xero experience.
SSO & Authentication
Configure single sign-on and troubleshoot two-factor authentication issues.
Integration Support
Troubleshoot and maintain connections to apps, bank feeds, and other systems.
Security Configuration
Ensure proper security settings and user access controls.
Mobile Device Setup
Configure mobile apps on phones and tablets for receipt capture and approvals.
Common Problems We Solve
Xero Issues & Our Solutions
Problem: Xero is slow even with fast internet
Our Fix: We diagnose browser settings, DNS configuration, and network issues affecting Xero performance.
Problem: Bank feeds keep disconnecting
Our Fix: We troubleshoot bank connectivity, help with re-authentication, and ensure proper network settings for bank connections.
Problem: Users getting locked out of 2FA
Our Fix: We help configure backup authentication methods and troubleshoot 2FA issues to restore access.
Problem: Xero app integrations not working
Our Fix: We troubleshoot API connections, authentication, and configuration for third-party app integrations.
Problem: Mobile receipt capture app failures
Our Fix: We configure mobile device settings, camera permissions, and Xero app access for reliable receipt capture.
Problem: Invoice emails not being delivered
Our Fix: We troubleshoot email delivery issues, SPF/DKIM configuration, and Xero email settings.
Integration Support
Connect Xero With Your Other Systems
We help you get more value from Xero by connecting it with your other business tools.
Inventory Management
Integration support for inventory apps like DEAR, TradeGecko, and Unleashed.
E-Commerce Platforms
Support for Shopify, WooCommerce, and e-commerce platform connections.
Point of Sale
Integration with POS systems like Square, Vend, and Lightspeed.
Time Tracking
Support for time tracking apps like TSheets and Clockify.
Expense Management
Integration with Expensify, Receipt Bank, and expense tools.
Payroll Services
Support for payroll integrations and employee data sync.
Getting Started Is Easy
How It Works
Call or Submit a Ticket
Reach out with your issue. Our team responds quickly — no phone trees, no runaround.
We Diagnose the Problem
Our technicians understand your software environment and quickly identify root causes.
Get Back to Work
We resolve the issue and follow up to make sure everything stays running smoothly.
Why Coulee Tech
Xero Support You Can Count On
We're not software trainers — we're IT professionals who understand the infrastructure behind your critical business applications. When Xero isn't working, we get it fixed.
Fast Response Times
We understand downtime costs money. Our team responds quickly to get you back up and running.
Security-First Approach
Your data matters. We ensure proper security, backups, and compliance with industry standards.
Real People, Real Support
No overseas call centers or endless hold times. You talk to technicians who know your systems.
Ready to Get Started?
Whether you need immediate help with a Xero issue or want ongoing IT support, we're here for you.
Xero Support FAQ
Xero Cloud Issues?
Let's optimize your infrastructure for reliable cloud accounting. Our team understands business IT needs.