CDK Running Slow? Integration Failures?
Your dealership depends on CDK for every transaction — sales, service, parts, and accounting. When the DMS drags, printers don't work, or factory connections fail, you lose deals and frustrate customers. We help keep your CDK infrastructure running smoothly.
CDK Global IT Support Includes:
- Network Optimization
- Printer Configuration
- Integration Support
- Workstation Setup
- Security & Compliance
- DMS Insight Support
We focus on keeping CDK Global running — not training you on how to use it.
Sound Familiar?
We Know How Frustrating CDK Global Problems Can Be
When your business depends on CDK Global, downtime isn't just annoying — it's costly.
Slow Application Response
Screens take forever to load. Looking up inventory is sluggish. Your sales team waits while customers wait.
Printer Nightmares
Deal jackets print wrong. Window stickers won't print. Forms come out incorrectly. Getting paperwork right is a constant battle.
Integration Failures
Factory portal connections breaking. Credit bureau pulls failing. Third-party systems not syncing. Your connected systems aren't cooperating.
Credit App Problems
RouteOne or DealerTrack credit submissions failing. Can't pull credit reports. Deals are getting stuck in F&I.
How We Help
CDK Global IT Support Services
We handle the IT infrastructure and troubleshooting so you can focus on your work.
Network Optimization
Configure network infrastructure for optimal CDK performance across sales, service, and parts.
Printer Configuration
Set up deal jackets, window stickers, RO forms, tags, and other dealership printing needs.
Integration Support
Troubleshoot OEM portals, credit bureaus, inventory feeds, and third-party connections.
Workstation Setup
Configure desks, service advisor stations, and parts counter workstations.
Security & Compliance
Ensure PCI compliance, customer data protection, and proper access controls.
DMS Insight Support
Network configuration for CDK DMS Insight and cloud-based features.
Common Problems We Solve
CDK Global Issues & Our Solutions
Problem: CDK is extremely slow, especially during busy times
Our Fix: We optimize network configuration, bandwidth allocation, and workstation settings for faster DMS performance.
Problem: Printers not working or forms printing incorrectly
Our Fix: We configure printer drivers, form alignment, and CDK print settings for correct output.
Problem: Factory portal connections failing
Our Fix: We troubleshoot network connectivity, firewall rules, and integration settings for OEM portal access.
Problem: Credit applications not submitting
Our Fix: We troubleshoot RouteOne/DealerTrack connectivity, network configuration, and integration settings.
Problem: Inventory feed not updating website
Our Fix: We troubleshoot integration settings and network connectivity for inventory feed reliability.
Problem: Users getting locked out or access issues
Our Fix: We troubleshoot workstation configuration, network connectivity, and user access settings.
Integration Support
Connect CDK Global With Your Other Systems
We help you get more value from CDK Global by connecting it with your other business tools.
OEM Factory Portals
Network support for manufacturer ordering, warranty, and incentive systems.
Credit Bureaus
Integration support for credit pulls and RouteOne/DealerTrack connectivity.
F&I Products
Support for aftermarket product providers and menu systems.
Service Scheduling
Integration with service scheduling and customer communication tools.
Inventory Feeds
Support for website inventory feeds and third-party listing services.
Accounting Systems
Integration support for external accounting and financial systems.
Getting Started Is Easy
How It Works
Call or Submit a Ticket
Reach out with your issue. Our team responds quickly — no phone trees, no runaround.
We Diagnose the Problem
Our technicians understand your software environment and quickly identify root causes.
Get Back to Work
We resolve the issue and follow up to make sure everything stays running smoothly.
Why Coulee Tech
CDK Global Support You Can Count On
We're not software trainers — we're IT professionals who understand the infrastructure behind your critical business applications. When CDK Global isn't working, we get it fixed.
Fast Response Times
We understand downtime costs money. Our team responds quickly to get you back up and running.
Security-First Approach
Your data matters. We ensure proper security, backups, and compliance with industry standards.
Real People, Real Support
No overseas call centers or endless hold times. You talk to technicians who know your systems.
Ready to Get Started?
Whether you need immediate help with a CDK Global issue or want ongoing IT support, we're here for you.
CDK Global Support FAQ
CDK Infrastructure Issues?
Let's keep your dealership running smoothly. Our team understands automotive IT requirements.