Dealertrack Running Slow? Credit Apps Failing?
Your dealership relies on Dealertrack for DMS, F&I, and lender connections. When the platform drags, credit apps fail, or integrations break, deals get stuck and customers walk. We help keep your Dealertrack infrastructure performing.
Dealertrack IT Support Includes:
- Network Optimization
- Printer Configuration
- Integration Support
- Workstation Setup
- Security & Compliance
- Cloud Connectivity
We focus on keeping Dealertrack running — not training you on how to use it.
Sound Familiar?
We Know How Frustrating Dealertrack Problems Can Be
When your business depends on Dealertrack, downtime isn't just annoying — it's costly.
Slow Application Performance
Screens load slowly. F&I menu presentation lags. Your team is fighting the software during the most critical moments of the sale.
Printing Problems
Deal documents print incorrectly. Forms won't generate. Getting accurate paperwork for customers takes too long.
Credit Application Failures
Credit apps not transmitting to lenders. Decisions not coming back. Deals stalling in F&I while you troubleshoot.
Customer Data Sync Issues
CRM not syncing with DMS. Customer information not flowing between systems. Double entry and data errors.
How We Help
Dealertrack IT Support Services
We handle the IT infrastructure and troubleshooting so you can focus on your work.
Network Optimization
Configure network infrastructure for optimal Dealertrack cloud performance.
Printer Configuration
Set up deal jackets, contracts, menus, and other dealership printing needs.
Integration Support
Troubleshoot lender connections, CRM sync, and third-party integrations.
Workstation Setup
Configure F&I desks, sales stations, and service writer workstations.
Security & Compliance
Ensure PCI compliance and customer data protection.
Cloud Connectivity
Optimize internet connectivity and redundancy for reliable platform access.
Common Problems We Solve
Dealertrack Issues & Our Solutions
Problem: Dealertrack is slow, especially during peak hours
Our Fix: We optimize network configuration, bandwidth allocation, and browser settings for faster cloud access.
Problem: Credit applications not submitting to lenders
Our Fix: We troubleshoot network connectivity, firewall rules, and integration settings for reliable lender communication.
Problem: F&I menu presentation lagging
Our Fix: We optimize workstation configuration and network performance for smooth F&I presentations.
Problem: Printers not working or forms incorrect
Our Fix: We configure printer drivers, form settings, and Dealertrack print options for correct output.
Problem: CRM integration not syncing data
Our Fix: We troubleshoot integration settings and network configuration for reliable data flow.
Problem: Inventory feed not updating
Our Fix: We troubleshoot integration settings affecting inventory feed to website and listing services.
Integration Support
Connect Dealertrack With Your Other Systems
We help you get more value from Dealertrack by connecting it with your other business tools.
Lender Connections
Network support for credit app submission and decision retrieval from lenders.
OEM Portals
Integration support for manufacturer incentives and ordering systems.
CRM Systems
Support for VinSolutions, Elead, and other CRM integrations.
F&I Products
Integration with aftermarket product providers and rating systems.
Inventory Feeds
Support for website and third-party listing service inventory feeds.
Accounting Systems
Integration support for external accounting connections.
Getting Started Is Easy
How It Works
Call or Submit a Ticket
Reach out with your issue. Our team responds quickly — no phone trees, no runaround.
We Diagnose the Problem
Our technicians understand your software environment and quickly identify root causes.
Get Back to Work
We resolve the issue and follow up to make sure everything stays running smoothly.
Why Coulee Tech
Dealertrack Support You Can Count On
We're not software trainers — we're IT professionals who understand the infrastructure behind your critical business applications. When Dealertrack isn't working, we get it fixed.
Fast Response Times
We understand downtime costs money. Our team responds quickly to get you back up and running.
Security-First Approach
Your data matters. We ensure proper security, backups, and compliance with industry standards.
Real People, Real Support
No overseas call centers or endless hold times. You talk to technicians who know your systems.
Ready to Get Started?
Whether you need immediate help with a Dealertrack issue or want ongoing IT support, we're here for you.
Dealertrack Support FAQ
Dealertrack Performance Issues?
Let's keep your dealership running smoothly. Our team understands automotive IT requirements.