Kareo Running Slow? Billing Issues?
Your independent practice depends on Kareo (now Tebra) for clinical documentation and revenue cycle. When the platform lags, e-prescribing fails, or billing exports break, your practice suffers. We help optimize your infrastructure for reliable Kareo performance.
Kareo IT Support Includes:
- Network Optimization
- Browser Configuration
- Printer & Scanner Setup
- Integration Support
- Security & SSO
- HIPAA Compliance
We focus on keeping Kareo running — not training you on how to use it.
Sound Familiar?
We Know How Frustrating Kareo Problems Can Be
When your business depends on Kareo, downtime isn't just annoying — it's costly.
Slow Browser Performance
Pages load slowly. Switching between patients takes too long. Your staff spends more time waiting than working.
Prescription Printing Problems
Prescriptions won't print or format incorrectly. E-prescribing rejections. Getting medications to patients is harder than it should be.
Integration Failures
Lab results not coming in. Clearinghouse rejections. Billing exports failing. Your connected systems aren't staying connected.
Document Issues
Fax import not working. Scanned documents won't upload. Patient paperwork isn't making it into the chart.
How We Help
Kareo IT Support Services
We handle the IT infrastructure and troubleshooting so you can focus on your work.
Network Optimization
Configure network infrastructure for optimal Kareo cloud performance.
Browser Configuration
Set up browsers with proper settings and extensions for best Kareo experience.
Printer & Scanner Setup
Configure printers for prescriptions and scanners for document capture.
Integration Support
Troubleshoot connections to labs, clearinghouses, and other clinical systems.
Security & SSO
Configure single sign-on and HIPAA-compliant security settings.
HIPAA Compliance
Ensure proper security configuration and access controls for patient data.
Common Problems We Solve
Kareo Issues & Our Solutions
Problem: Kareo is extremely slow in the browser
Our Fix: We diagnose browser settings, network configuration, and internet connectivity affecting Kareo performance.
Problem: E-prescribing failures or rejections
Our Fix: We troubleshoot network connectivity, browser settings, and Surescripts configuration for reliable e-prescribing.
Problem: Lab results not importing automatically
Our Fix: We troubleshoot network connectivity and interface configuration for reliable lab result delivery.
Problem: Fax/document capture not working
Our Fix: We configure fax service settings and scanner integration for reliable document capture.
Problem: Claims not transmitting to clearinghouse
Our Fix: We troubleshoot network connectivity and billing export configuration for reliable claims submission.
Problem: Patient portal emails not delivering
Our Fix: We troubleshoot email delivery issues affecting patient communications.
Integration Support
Connect Kareo With Your Other Systems
We help you get more value from Kareo by connecting it with your other business tools.
Lab Systems
Network support for lab result delivery and electronic orders.
Clearinghouses
Network configuration for claims submission and eligibility checking.
E-Prescribing
Support for Surescripts connectivity and EPCS compliance.
Patient Communication
Support for patient messaging and appointment reminders.
Telehealth
Infrastructure support for video visit integrations.
Credit Card Processing
Network configuration for payment processing.
Getting Started Is Easy
How It Works
Call or Submit a Ticket
Reach out with your issue. Our team responds quickly — no phone trees, no runaround.
We Diagnose the Problem
Our technicians understand your software environment and quickly identify root causes.
Get Back to Work
We resolve the issue and follow up to make sure everything stays running smoothly.
Why Coulee Tech
Kareo Support You Can Count On
We're not software trainers — we're IT professionals who understand the infrastructure behind your critical business applications. When Kareo isn't working, we get it fixed.
Fast Response Times
We understand downtime costs money. Our team responds quickly to get you back up and running.
Security-First Approach
Your data matters. We ensure proper security, backups, and compliance with industry standards.
Real People, Real Support
No overseas call centers or endless hold times. You talk to technicians who know your systems.
Ready to Get Started?
Whether you need immediate help with a Kareo issue or want ongoing IT support, we're here for you.
Kareo Support FAQ
Kareo Performance Issues?
Let's optimize your practice infrastructure. Our team understands healthcare IT requirements.