MyCase Loading Slow? Integration Problems?
Your law firm relies on MyCase for client management, billing, and communication. When pages lag, document uploads fail, or integrations break, your attorneys lose productive time. We help optimize your infrastructure for reliable MyCase performance.
MyCase IT Support Includes:
- Network Optimization
- Browser Configuration
- Email Integration
- Scanner Configuration
- Mobile Device Setup
- Security Configuration
We focus on keeping MyCase running — not training you on how to use it.
Sound Familiar?
We Know How Frustrating MyCase Problems Can Be
When your business depends on MyCase, downtime isn't just annoying — it's costly.
Slow Page Loading
Matter dashboards take too long. Case lists crawl. Your team is waiting on the software instead of working for clients.
Document Upload Failures
Files won't upload. Large documents time out. Getting client documents into MyCase is frustrating.
Email Integration Issues
Email sync not working. Messages not attaching to matters. Important client communications getting lost.
Payment Processing Problems
LawPay integration errors. Clients can't pay online. Payment collection is harder than it should be.
How We Help
MyCase IT Support Services
We handle the IT infrastructure and troubleshooting so you can focus on your work.
Network Optimization
Configure network infrastructure for optimal MyCase cloud performance.
Browser Configuration
Set up browsers with proper settings for best MyCase experience.
Email Integration
Set up and troubleshoot Microsoft 365 and Google email sync.
Scanner Configuration
Configure scanners for reliable document capture into MyCase.
Mobile Device Setup
Configure phones and tablets for secure MyCase mobile access.
Security Configuration
Ensure proper security settings for client data protection.
Common Problems We Solve
MyCase Issues & Our Solutions
Problem: MyCase is slow, even with fast internet
Our Fix: We diagnose browser settings, network configuration, and other factors affecting MyCase performance.
Problem: Documents fail to upload or time out
Our Fix: We troubleshoot browser settings, network timeouts, and file handling for reliable uploads.
Problem: Email sync not working
Our Fix: We troubleshoot email integration settings, authentication, and sync configuration.
Problem: Client portal access problems
Our Fix: We troubleshoot network and email configuration affecting client portal functionality.
Problem: Calendar sync breaking
Our Fix: We troubleshoot calendar integration with Microsoft 365 or Google Workspace.
Problem: Payment integration errors
Our Fix: We troubleshoot network connectivity affecting LawPay and payment processing.
Integration Support
Connect MyCase With Your Other Systems
We help you get more value from MyCase by connecting it with your other business tools.
Microsoft 365
Integration support for Outlook email and calendar sync.
Google Workspace
Support for Gmail and Google Calendar integration.
QuickBooks
Integration support for accounting sync with QuickBooks Online.
LawPay
Support for payment processing and client billing.
E-Signature
Integration with electronic signature platforms.
Document Automation
Support for document assembly integrations.
Getting Started Is Easy
How It Works
Call or Submit a Ticket
Reach out with your issue. Our team responds quickly — no phone trees, no runaround.
We Diagnose the Problem
Our technicians understand your software environment and quickly identify root causes.
Get Back to Work
We resolve the issue and follow up to make sure everything stays running smoothly.
Why Coulee Tech
MyCase Support You Can Count On
We're not software trainers — we're IT professionals who understand the infrastructure behind your critical business applications. When MyCase isn't working, we get it fixed.
Fast Response Times
We understand downtime costs money. Our team responds quickly to get you back up and running.
Security-First Approach
Your data matters. We ensure proper security, backups, and compliance with industry standards.
Real People, Real Support
No overseas call centers or endless hold times. You talk to technicians who know your systems.
Ready to Get Started?
Whether you need immediate help with a MyCase issue or want ongoing IT support, we're here for you.
MyCase Support FAQ
MyCase Performance Issues?
Let's optimize your law firm's IT infrastructure. Our team understands legal technology needs.